The Army’s voluntary, confidential Employee Assistance Program (EAP) helps employees (including managers) to work through life challenges that may adversely affect their job performance, health and personal well-being and to optimize an organization’s success. The EAP includes a wide variety of services to promote productivity, to reduce absenteeism, to enhance job performance and/or well-being and to support worksite safety, to ensure that the Army’s mission is accomplished in an efficient manner.


  • Are free and include activities such as screening/assessment, short-term counseling and referral for problems that may affect job performance and/or well-being (see DODI 1010.09 for further guidance).
  • Offer employees and supervisors guidance, consultation, mediation and prevention education, all of which promote productivity and well-being. Supervisory services of consultation and mediation are provided to guide employees and managers in resolving issues that may affect the Civilian workforce’s productivity. The EAP also often works with managers and supervisors to provide advanced planning for situations such as organizational changes, legal considerations, emergency planning and response to unique traumatic events.
  • Are also available to Department of the Army Civilians to help resolve personal problems and enhance the employees’ ability to perform their duties.

Why Use the EAP?

  • The program increases employee morale because EAP coordinators (EAPCs) focus on helping workers to become productive again.
  • It is preventive. EAPCs educate, evaluate and help plan solutions for a wide variety of personal issues for employees and their family members before they become overwhelming.
  • The EAP is an effective tool in assisting supervisors to better manage the workplace and troubled employees. It is a proactive way to extend a caring hand while building a more productive workforce.
  • It provides employees with a valuable resource to help them cope with issues both on and off the job, including alcohol and drug abuse, overall mental well-being, marital/relationship issues, stress, dependent care and much more.

How do I schedule an appointment?

Contact the EAPC at your installation.